“In Availpro, the people who work there make the difference. They love the product and it shows, even when you talk with helpdesk. They are confident and happy people.”
- How long have you been working with Availpro?
I have been working with Availpro since March 2017. I have seen many different kinds of channel managers over the past 10 years, and can tell that this one is pure magic.
- Why did you decide to choose them?
The people who demonstrated it to me were confident, which inspired confidence in me. And all they showcased proved to be 100% accurate, and all that they promised!
- Which products do you use from the software suite?
Smart Channel Manager, Smart Booking Engine, including Facebook Booking engine.
- What was the issue you were experiencing before choosing Availpro?
Our previous channel managers did not work as quickly as needed. Now that our chain has six hotels, we really need our tools to be fast.
- What was the biggest impact on your business after selecting Availpro as your partner?
Time is the most valuable thing in hotel business – Availpro is fast. It does work by itself when needed, you can decrease or increase rates, and all information is with you all day long, so you are constantly up to date.
The Smart Booking engine brings us many loyal customers to our own homepage.
- Is there anything that makes Availpro seem unique?
It’s the people who work there. They love the product and it shows, even when you talk with helpdesk. They are confident and happy people.
- Are there any tools or enhancements you would like to see made?
At the moment we have all we need, but I know that Availpro grows fast and all ideas are always welcome…
- If you were to recommend Availpro to another hotel, what would you say about them?
It is a brilliant product, offering reliability and simplicity.
|Külliki Tikku – Sales and Systems Manager, Tallinn Historical Hotels