Boxhotel

  • BoxHotel

“Clear software. Reliable channel management and helpful support. Having a personal contact person and being supported by a competent team is particularly important to us. We especially value the agility and accessibility of Availpro. The good and informative discussions held beforehand as well as the willingness to pursue active cooperation has led to the decision to use Availpro.”

Benedikt SterzenbachHead of Business DevelopmentBoxhotel


Interview

  • How long have you been working with Availpro?
    We had our first discussions with Availpro during the preparations for the opening of the BoxHotel at the end of 2016. We have been actively working with Availpro’s software since May 2017.
  • Why did you decide to choose them?
    For us the decisive factor has been the support provided. We particularly value the agility and accessibility of Availpro. The good and informative discussions held beforehand as well as the willingness to pursue active cooperation has led to the decision to use Availpro.
  • What issues were you having before you decided to choose Availpro?
    Not applicable, as it’s an initial installation.
  • What has been the biggest impact on your hotel since selecting Availpro as your partner?
    Again, it was an initial installation, so this is why Availpro became an important element of the overall concept.
  • What are the main advantages of Availpro for you?
    After solving the temporary interface problems we have hardly any work left when it comes to selling our available rooms online and managing the availabilities on all channels, or rather having them managed. In customer service we actively use Planning to provide us with an overview of the availability at a certain time as well as the Booking Overview, when in-depth researches have to be turned into bookings.We use the Booking Engine and Payment Service, both work very well.
  • What makes Availpro unique?
    Having a personal contact person and being support by a competent team is particularly important to us. (Thank you Ms Varga and Mr Weyer).
  • If you had to recommend Availpro to another property, what would you say?
    Clear software. Reliable channel management and helpful support.

 

Benedikt Sterzenbach – Head of Business Development, Boxhotel


Website :
www.boxhotel.de

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