Hoteis Real

  • Hoteis-Real

“Availpro’s agility has been able to adapt to our pricing system and offer us a tailor-made solution.
The local customer service team’s efficiency is a great asset to help us to focus more on our commercial objectives”

Alexandre PereiraDirector of Revenue ManagementHoteis Real


Interview

    • How long have you been working at the hotel?
      I am director of revenue management since 2016. Prior to joining Hoteis Group, I was based in Stockholm working as Cluster Revenue Manager for Carlson Rezidor Hotel Group.
    • Tell us about your hotel
      Hoteis Real has nine hotels in the regions of Lisbon, the Estoril Coast and in the Algarve.  We combine the art of hospitality to the excellence of our service.
    • How long have you been working with Availpro? Why did you decide to choose them?
      We have been working with Availpro since early 2015. We were looking for a tool that could offer a wide-range of solutions to fill the gaps we had in terms of lack automatization.
    • What were the problems you were experiencing before choosing Availpro?
      Booking processes, rate loading and inventory management were not automated.
    • What was the biggest impact on your business after selecting Availpro as your partner?
      Automatic two-way connections between Availpro and our PMS and the B2C Channels, allowed us to focus more on our commercial and Revenue KPI´s.
    • Is there anything that makes Availpro seem unique?  If you were to recommend Availpro to another hotel, what would you say about them?
      I would say the agility to adapt to our complex pricing system.The tool is good value for money overall, and suitable for any type of hotel business; it can adapt and offer a tailor-made solution, with a close and efficient post-sale customer service.

 

Alexandre-Pereira Alexandre Pereira – Director of Revenue Management, Hoteis Real

Alexandre has been managing revenue management for Hoteis Group since 2016. He holds a bachelor in Tourism Marketing. His skills include online marketing, yield, e-commerce and hotel management.


Website:
www.realhotelsgroup.com/

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